Privacy Policy

Effective Date: [DATE]
Last Updated: [DATE]

This Privacy Policy describes how Royal Idol (“we”, “us”, or “our”), operated by [ROYAL IDOL], collects, uses, stores, and protects your personal information when you visit our website royalidol.com or make a purchase from us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Payment is processed securely through PayU. We do not store your card details on our servers.
• Order Information: Details of products purchased, order history, and transaction records.
• Device & Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).
• Communications: Any messages, queries, or feedback you send us.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and invoices
• Respond to your queries and provide customer support
• Improve our website, products, and services
• Send promotional communications (only with your consent)
• Comply with legal and regulatory obligations under Indian law

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Payment Gateway: PayU, for secure payment processing
• Logistics Partners: Courier and delivery partners for order fulfilment
• Technology Providers: Shopify (our e-commerce platform) and other service providers who assist in operating our store
• Legal Authorities: When required by law, court order, or government regulation

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You may disable cookies through your browser settings; however, some features of our website may not function correctly without them.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted and processed through PayU’s secure payment infrastructure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws and regulations.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [YOUR EMAIL ADDRESS].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Royalidol
Subhash nagar , bhind , Madhya Pradesh ,477001.
📧royalidol12@gmail.com
📞 +919009784220